Data Protection 2026

Okapp Privacy Policy — Your data, your security

How safe is your personal data on OKApp, where it's stored, and how it's used — all clearly explained right here.

Last Updated: January 1, 2026

How We Protect Your Privacy

The core pillars of okapp's data protection framework

SSL encryption protection
Every transaction and data exchange on our platform is protected by 256-bit SSL encryption — no hacker or third party can ever access your data.
No selling of data to third parties
OKApp never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and maintain security.
Your Data, Your Control
You can request to view, update, or delete your personal data at any time. Your data belongs to you.
Secure Data Storage
All user data is stored on internationally certified secure servers. Regular security audits and updates ensure your data remains fully protected at all times.
GDPR-Compliant Policy
okapp complies with international data protection regulations. Our Privacy Policy is designed to align with GDPR guidelines.
Immediate breach notification
In the event of a security incident, we will notify all affected users directly within 72 hours. Transparency is at the core of everything we do.

Your privacy matters deeply to us. By creating an account or using okapp's services, you agree to this Privacy Policy. We are committed to ensuring your information is never misused.

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Section 01

Introduction & Applicability

This Privacy Policy applies to the okapp platform, mobile app, and all associated digital services. okapp is a licensed betting & gaming platform committed to serving users in Bangladesh with the highest standards of security and transparency.

The core purpose of our Privacy Policy is to clearly explain what information we collect, why we collect it, and how it is used. okapp believes that transparency and honesty are the foundation of lasting trust.

This policy is aligned with Bangladesh's applicable data protection laws and international best practices. It takes effect from the moment you use okapp. Our Privacy Policy is reviewed regularly and updated as needed.

This Privacy Policy applies solely to OKApp's own services. OKApp is not responsible for the privacy practices of any third-party websites or services.

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Section 02

What Information We Collect

To deliver our services on okapp, we need to collect certain information. We only gather what's genuinely necessary — to provide the service, ensure security, and improve your experience.

Information Provided Directly

  • Name, email address, and mobile number (collected at registration)
  • Date of birth & gender (for age verification)
  • National ID or passport number (during KYC verification)
  • Bank or mobile banking account details (for transactions)
  • Messages and complaint details submitted to support

Automatically Collected Information

  • Device information: model, operating system, browser type
  • IP address & approximate location
  • Session data: login time, usage duration
  • Betting and gaming activity history
  • Information collected via cookies & tracking technologies
Data Type Reason for Collection Required?
Name & Contact Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & financial security For large transactions
Payment information Deposits & Withdrawals Yes
Device & IP Security & fraud prevention Automatic
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Section 03

How your information is used

Information collected by okapp is used solely for specific, legitimate purposes. We never use your data beyond what is necessary. The key purposes are outlined in detail below.

Service delivery & operations

  • Creating and managing your account and ensuring its security
  • Processing deposits, withdrawals, and financial transactions
  • Providing betting and gaming services
  • Providing customer service and support

Security & Compliance

  • Preventing fraud, money laundering, and unauthorized access
  • Completing KYC & age verification
  • Fulfilling legal obligations
  • Implementing responsible gaming policies

Improvement & Personalization

  • Improving Platform Experience
  • Providing betting tips & offers tailored to your preferences
  • Identifying and resolving technical issues

⚠️ OKApp never shares or sells your data to third parties for advertising purposes.

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Section 04

Cookies & Tracking Technologies

OKApp uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

  • Essential cookies: Required to maintain login sessions and keep the platform running.
  • Functional Cookies: Remembers your preferences such as language and display settings.
  • Analytics cookies: Helps us analyze platform usage to improve our services.
  • Security cookies: Used to detect fraud and keep your account secure.

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

Okapp may use third-party analytics tools; however, any data derived from them is always kept in anonymized form.

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Section 05

Data sharing & disclosure

OKApp does not generally share your personal information with third parties. However, in limited circumstances outlined below, information may be shared — and this is always done in the interest of protecting you.

Permitted cases for sharing information

  • Payment processors: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
  • Identity verification services: With authorized verification agencies to complete the KYC process.
  • Legal Authority: In response to lawful requests from courts or regulatory authorities under the laws of Bangladesh.
  • Security Investigations: When required to investigate fraud or criminal activity.

Third-party service providers are bound by contract with OKApp and may only use your information for the specified purpose. Under no circumstances are they permitted to use your data for their own ends.

⚠️ OKApp never stores or shares your password, OTP, or full card number.

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Section 06

Data retention period

OKApp does not retain your data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention Period
Account information Duration of active account + 5 years
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Log & Session Data 90 days
Customer Service Chat 2 years
Marketing Preferences Until consent is withdrawn

Once the designated retention period expires, your data is either securely deleted or anonymized so that it can no longer be linked to you.

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Section 07

Your Rights & Controls

You have specific rights over your personal information on OKApp. We respect these rights and are committed to helping you exercise them with ease.

Your key rights

  • Right of Access: You may request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to Portability: You can receive your data in a structured, portable format.
  • Right to Restrict Processing: You can request to limit how your data is processed in specific circumstances.
  • Right to Object: page to opt out of marketing communications.

To exercise these rights Help Center Contact us or email support@okapp.bet. We will respond to your request within 30 days.

Please note that certain data must be retained for a specified period due to legal obligations, so immediate deletion may not always be possible.

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Section 08

Children's & Minors' Privacy

Okapp strictly does not provide services to anyone under 18. Our platform is an adult entertainment service, and collecting or storing data from minors is entirely against our policy.

  • Age verification is required at the time of registration.
  • Any account identified as belonging to a minor will be closed immediately.
  • Any data collected from a minor will be deleted immediately upon discovery.
  • If you have any concerns, parents or guardians can reach us at support@okapp.bet.

⚠️ If a parent or guardian suspects their child is using okapp, please contact us immediately.

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Section 09

Privacy Policy Updates

Okapp may update this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you accordingly.

  • For significant changes, advance notice will be sent to your registered email.
  • A notification will be displayed upon logging in to the platform.
  • The effective date of the updated policy will be noted at the top of the page.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the changes.

All previous versions are retained and available upon request.

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Section 10

Contact & complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We're always ready to help.

  • Email: support@okapp.bet
  • Live chat: Available 24/7 on the platform
  • Response Time: 24 hours for general inquiries, 30 days for formal complaints

To submit a request regarding your privacy rights Help Center Visit or email us directly. Our team is always here to keep your information safe.

For more details, please visit our FAQ Page View or Responsible Gaming Read the page.

Licensed & regulated platform
SSL-encrypted transactions
24/7 support
GDPR-Compliant Policy
Join OKApp

You're informed — now get started with confidence

You now have a clear understanding of OKApp's Privacy Policy. Join our secure platform and enjoy the best betting experience in Bangladesh.

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